State Farm® Insurance Agent Krys Jacobs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Raymond Christ
January 30, 2025
5
out of
5
rating by Raymond Christ
"Working with Brianna, (Agent) was fantastic. She heard my concerns and took care of all of my needs. I have been with Krys Jacobs Insurance for almost 20 years. I needed my insurance reviewed and modified and Brianna did everything I asked for and went above and beyond in her service to me! Raymond Christ"
We responded:
"Raymond--Yes, she is fantastic! We are so happy your expectations were met. We try to provide the best insurance service possible and appreciate that you recognized Brianna. Thank you for your business over the years! ~Krys"
Dave N
June 30, 2024
4
out of
5
rating by Dave N
"Needed a card showing we were good in Canada with our State Farm Insurance. They were sending a Canadian version of our Insurance card but to be sure we had it, they sent an electronic version to our email. It was a good thing, too, because it took four days for the paper copy to arrive in the mail and we were already gone and on the road. However, I appreciate the service and we are covered without question!"
We responded:
"Dave-thank you so much for the review! We have been having issues with US Mail recently, they seem to only be delivering/picking up every other day. Thank you for letting us know—we will make sure people know how long the mail is taking. We hope you enjoyed your trip! Thank you for trusting us with your insurance! ~Krys"
Alex Shurtleff
April 30, 2024
5
out of
5
rating by Alex Shurtleff
"Amazing I would recommend to anyone been 10 years with them! They are always going to be with you and you'll feel comfortable and safe with them on your side"
We responded:
"Alex, We appreciate the review! Thank you for the nice comments—we strive to help people feel protected. We hope to provide great service for your future insurance needs, thank you for the 5-star rating!"
nickita edwards
April 19, 2024
5
out of
5
rating by nickita edwards
"When I say 5 stars across the boards. I had very intuitive conversation with BRIANA this morning, She went above and beyond to help to understand my policy. She was very knowledgeable, warm and friendly.She was very realistic and made my concern feel heard. Pleased she is aboard the KJ team.. She’s a good one."
We responded:
"Thank you for the glowing review for Brianna—she is pretty amazing and we are fortunate she is part of our team! We hope to service your insurance needs for years to come! ~Krys"
RyuShihan
January 7, 2024
5
out of
5
rating by RyuShihan
"Friendly, knowledgeable, and great place to get your insurance."
We responded:
"Thank you so much for the amazing review! We try to help our clients understand their coverage, and be sure they have what they need. Let us know if we can help with anything else! ~Krys"
Carol Poos
August 29, 2023
5
out of
5
rating by Carol Poos
"Great hejp."
We responded:
"Hi Carol! We are so happy that Cheryl was able to help with the beacon! Thank you for the amazing review! We want to provide the best service possible for many years to come! ~Krys"
Tracy Carson
March 9, 2023
5
out of
5
rating by Tracy Carson
"I have my auto and home insurance through Krys with State Farm. Everyone you encounter in this office has the best customer service. They are very responsive and will communicate the way YOU want to communicate. Rather it be by phone, Email or text which is very important to me. I recommend Krys for all your insurance needs."
We responded:
"Tracy- Thank you so much for the awesome review! We are so happy you enjoy doing business with our office. We appreciate you and hope to service your insurance needs for many years to come! --Krys "
Kaytene Sabatino
March 1, 2023
5
out of
5
rating by Kaytene Sabatino
"Excellent customer service"
We responded:
"Kaytene- Thank you so much for the awesome review! We have enjoyed servicing your family's insurance needs for many years, and hope we can continue for many years to come! --Krys"
margie schwartz
February 1, 2023
5
out of
5
rating by margie schwartz
"It is always a pleasant experience when I do business with this office over the phone or in person. Kendra, as usual, helped me with my concerns. Margie Schwartz"
We responded:
"Margie- Kendra has been so helpful with our customers, and we are so happy you have enjoyed speaking with her. We want to thank you for your business over the years, we hope to provide many more years of service to you! --Krys"
Matt Sketch
January 27, 2023
5
out of
5
rating by Matt Sketch
"Always a great place to walk into. Customer service is topnotch!"
We responded:
"Matt- What can we say, you always bring a smile to our faces. Thank you so much for your business over the years--we appreciate you! --Krys "
Josh Cauthon
January 26, 2023
5
out of
5
rating by Josh Cauthon
"I just switched to Krys Jacobs recently and have been really happy with the office. They have gone the extra mile to take care of my family's needs and make sure we're covered the way we need to be."
We responded:
"Josh- Thank you so much for the review! We have insured your in-laws for years, and hope to provide great service all of you for many years to come! We are so happy you decided to insure with us! --Krys"
Pamela Taylor
December 17, 2022
4
out of
5
rating by Pamela Taylor
"Jordan was very nice and helpful"
We responded:
"Pamela-Thank you for the review. I hope we can continue to help you in the future with your insurance needs! --Krys"
Steve Parker
May 29, 2022
5
out of
5
rating by Steve Parker
"Been using this insurance for 7 years im happy with them"
We responded:
"Steve--Thank you so much for the amazing review! We are happy to have you, and look forward to serving you for years to come! Krys"
The Great Satan
May 10, 2022
5
out of
5
rating by The Great Satan
"Friendly place with two dogs for the kids to play with."
We responded:
"Duke LOVES visitors! Thank you so much for the review!"
Joshua Ledington
February 17, 2022
5
out of
5
rating by Joshua Ledington
"One of the most professional and well-ran establishments I have ever experienced. They truly care about you and always follow-up. Outstanding!"
We responded:
"Thank you so much for the amazing review! The Krys Jacobs State Farm insurance team appreciates the relationship that we are developing and we look forward to working together in the future. -Krys"
Brian Manning
February 11, 2022
5
out of
5
rating by Brian Manning
"Most enjoyable experience with an insurance representative I've ever had. The whole stuff is so friendly and helpful."
We responded:
"Hi Brian, thank you for the review. My team and I pride ourselves in providing quality insurance options that fit your needs. Feel free to give my team and I a call if you would like to review your plan at any time! – Krys"
Jarrod Ball
January 21, 2022
5
out of
5
rating by Jarrod Ball
"Every interaction with Krys and her team has been amazing so far. They provide great customer service and you can count on them when you have something go wrong! We're always met with a great attitude and are looking forward to working with Krys and her team!"
David Stillman
November 3, 2021
5
out of
5
rating by David Stillman
"Great insurance company been with them for years."
We responded:
"Hi David! Thank you so much for the awesome review! We appreciate you and your business, and hope to continue servicing your insurance needs for years to come!"
Kelly Ott
January 28, 2021
5
out of
5
rating by Kelly Ott
"My family has been dealing with Krys Jacob's office for over 20 years even when her dad was our agent. Everyone is super helpful and friendly. They literally know us by name."
We responded:
"Kelly, it has been the Krys Jacobs State Farm Insurance office’s mission to provide a quality experience and I am thrilled to know that you had a great experience! My father set a great example to follow and I look forward to continuing that legacy! Please do not hesitate to reach out. – Krys"
Derek lisac
January 28, 2021
5
out of
5
rating by Derek lisac
"The whole team at this office is great! I usually always go to Kegan for anything I need and he has been extremely helpful with any and all of my insurance needs! Highly recommend this office if you’re looking at switching."
We responded:
"Hello Derek, thank you for taking the time to leave our office a 5-star review. Kegan is a wonderful teammate and I am so very lucky to have him on the team! I am thrilled to see you had a positive insurance experience and we look forward to seeing you very soon! – Krys"
Jennifer Ritchie
January 28, 2021
5
out of
5
rating by Jennifer Ritchie
"Paula is fantastic, she does an excellent job and is great to work with. I’ve been with Krys Jacobs for many years now and have had great service from their team."
We responded:
"Hi Jennifer, Paula is a great asset to the Krys Jacobs State Farm team and I am pleased to hear you had a wonderful customer experience! Please feel free to refer the Krys Jacobs State Farm team to your loved ones! – Krys"
Lynn Lehr
January 28, 2021
5
out of
5
rating by Lynn Lehr
"I got a quote from Paula a couple of years ago I was amazed at how much she saved me compared to other companies especially with house insurance! I was so impressed with the service from Paula and the savings i recieved so I refered my Daughter and Grandson to Paula also. She has gone above and beyond to get the best savings for both of them and when my daughter had a claim she was just a phone call away to make sure everything went smoothly!"
We responded:
"Lynn, I am so glad you had a great insurance experience with Paula. She is a valuable member to our team and we are thrilled to be able to assist with your insurance! If there is anything you need, please do not hesitate to give the team a call! – Krys"
M Grace
January 24, 2021
5
out of
5
rating by M Grace
"Wonderful customer service!! Our family has been using them for over 20 years for all of our insurance needs and have not had one bad experience. Everyone is very friendly and extremely helpful!"
We responded:
"Thank you for leaving us a 5-star review! My team and I appreciate you and hope you are doing well! – Krys"
Kari Foran
January 21, 2021
5
out of
5
rating by Kari Foran
"Kegan was so helpful!!!! So nice!"
We responded:
"Kari, I am so pleased that Kegan was able to assist you with your insurance needs! Kegan is a valuable asset to the team and we look forward to connecting soon. – Krys"
Shelby Grossman
January 19, 2021
5
out of
5
rating by Shelby Grossman
"Everyone is always so friendly and happy to help! When I had my kids they always ask how they are doing! The service is amazing, they are always so helpful and answer every question you could have!"
We responded:
"Shelby, thank you for taking the time to leave a glowing review! My team and I take pride in providing a great experience and I am so glad to hear you had a great customer experience! The Krys Jacobs State Farm Insurance Team is always here for you and your family! – Krys"